Do you ever have the need to talk to an independent specialist who have a world class knowledge of low voltage switchgear and control gear standards?
3 Phase Design offers a number of simple and cost effective solutions to meet your needs. We can supply technical support packages to your company for a fixed annual fee.
Basic: £250/month (annual contract)
- Email support services
- Guaranteed 24 hour response.*
- Specific contact email address
- Highly trained support engineers
- Written response on your questions
- Known monthly charge with no limit to questions
Enhanced: £300/month (annual contract)
In addition to the Basic level
- Guarantee a 12 hour response.*
- Quicker response time
Premium: £450/month (annual contract)
In addition to Enhanced level
- Direct contact support services***
- Guaranteed 2 hour response.*
- Full Gold level e-Learning access
- Direct contact telephone & Skype addresses
- Ability to talk directly to our engineers
- Online e-Learning for all of your staff
- Discount on additional services
Services covered by our 4 step program, including: Training, design review, Inspection and witnessing. Specific project based support .
The above services would however benefit from 15% reduction in the services charges for premium package customers.
To gain the best results it is important for us to understand your companies’ capabilities along with your current levels of certification and compliance. We would therefore suggest an initial review of your company takes place. This would be based on a 1 day audit followed by a report.
Payment would be arranged via a 12 month standing order.
*: Normal business operating times apply to all packages: Monday to Thursday 08:30 to 17:00, Friday 08:30 to 14:30
**: Indirect communications would be by email.
***: Direct communication will be by Skype or telephone.
For more information, please contact us.